FAQs

Cosmetic FAQs

What sets Professor Pinup aside from other small cosmeticists? Well, the Prof is a qualified chemist and we are proud to be a registered member of the Guild of Craft Soap and Toiletry Makers and are fully regulated. All our formulations are created by the Professor and tested and approved in the UK. We trade with full product and public liability insurance. Our home laboratory is Trading Standards assessed and cleared as fit for purpose. Our goods are also registered on the EU Portal.

We are cleared to sell tour cosmetics throughout the EU, (sorry rest of the world!) and we guarantee that our products and raw ingredients are NOT tested on animals (just pinups!) We don't produce any product we wouldn't be happy to use ourselves and are clear in our labelling as to all ingredients and any potential allergens.

Coming soon are our data sheets so you can see for yourselves

Terms & Conditions

Professor Pinups registered address: Lincoln Flatts Farm, Foggathorpe, East Yorkshire, YO8 6PZ

Unless otherwise stated, all items will be dispatched within 3 -5 days of order, your statutory rights are not affected

Domestic delivery is worked on a value basis so you may find it more economical to order several items. These fees will be stated at time of order

We are only cleared to sell our cosmetics throughout the EU but not beyond.

If you do not wish to use the Paypal checkout you may contact us to pay by credit card over the phone

You will receive an e-mail to confirm dispatch

Faulty / damaged items must be reported by email to theprof@professorpinup.co.uk within 7 days of receipt.

Exchanges / refunds are only accepted if the item is deemed faulty and returned item is posted back within 30 days of purchase

Custom orders cannot be exchanged, though please contact us if you are dissatisfied with any aspect of your order

In the event that your item is out of stock / faces a delay you will be immediately contacted. We will not send alternative goods / issue a refund without your prior knowledge

If you are interested in a bespoke order such as wedding favours, please contact theprof@professorpinup.co.uk directly for Commission Terms.

Professor Pinup abides by the Data Protection Act and will not share your details with any other party